Data you provide to us through your use of the Services helps to inform the APA about how best to provide you with a fulfilling user experience as it relates to our mission. Our goal is to ensure that Your Data is secure, and that APA only uses Your Data subject to the terms and conditions set forth below.
YOU PROVIDE DATA TO US TO USE THE SERVICES, CREATE YOUR ACCOUNT, OR TRANSACT BUSINESS WITH US.
We collect Data from all visitors (“Users”) to the Services in order to interact with you. The following are examples of the types of Data we collect:
WE USE YOUR DATA TO CONTACT YOU, PROVIDE SUPPORT , CONDUCT SURVEYS, AND PERSONALIZE OUR SERVICES TO YOU.
We use Personal Data that is collected on the Services in the following ways:
Personal Data collected as a function of the Services will not be released to third parties except to further the purpose for which you provided the Data and in the following instances:
Please note that any Data you include in a message you post to any chat room, forum or other public posting area is available to others. If you don't want people to know your email address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY DATA IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE DATA THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS.
We communicate with Users on a regular basis via email. For example, we will use your email address to confirm a request you have made of APA, to send you notice of upcoming payments that are due, to send you information about changes to our products and services or to send notices and other disclosures as required by law. Generally, users of the Services cannot opt-out of these communications since it is necessary to keep users informed of specific information regarding the Services and actions related thereto.
APA provides you the opportunity to exercise an opt-out choice if you do not want to receive other types of communications from us, such as messages or updates from us regarding new services and products offered on the Services or if you do not want us to share your Personal Data with third parties. For emails, you may opt-out by clicking on the "unsubscribe” link within the text of an email. We will process your request to unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. If you have elected to receive notices to your mobile device via text message, you may opt-out by replying “STOP” to such mobile message. You may receive a confirmatory text message in response to your “STOP” request and you hereby consent to receipt of such confirmation.
We keep your Data for as long as your relationship with the Services continues and as required by law. We retain your Data while you are an active user or as necessary to continue to provide the Services. This includes Data you or others provided to us and Data obtained from your use of the Services. There may be some instances where we retain Non-Personal Data in a deidentified or aggregated form.
You can access, change or delete Your Data if you have an account by logging into your account. You can also email us at email@example.com or 1-800-374-2721 or 202-336-5500 from anywhere.
We collect Your Data in many ways, most often where you provide it to us, and we provide you with several options for collecting, using, and sharing of Your Data, including deleting or correcting Data you have provided to us. We offer you settings to control and manage Your Data through your account.
Delete Data: You can ask us to erase or delete all or some of Your Data (for example if you decide to stop using the Services) and we will work hard to honor all requests in a timely manner. In some instances, we may not be able to delete your Personal Data in order to comply with applicable laws (for example, it is necessary to keep the financial records of a transaction with you).
Change or Correct Data: You can edit some of Your Data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of Your Data.
Right to Access and/or Take Your Data: You have the right to see Your Data and take your data and we will work with you to be sure we can provide the most complete set of Your Data and a secure way to transfer Your Data.
Your Data may continue to be accessed by others until they refresh their cache.
Please note that APA will not delete or restrict access to Data about you where you have published in an APA journal or other APA publication including Division journals and/or newsletters. We will not delete historical Data that reference your service to APA or its Divisions in governance. We will not delete any comments or posts you have made on any of APA’s social media accounts or on any other of the Services.
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding the APA’s disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact us at firstname.lastname@example.org or 1-800-374-2721 or 202-336-5500.
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize DNT signals and do not respond to them.
The Services are not directed to or intended for individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If we become aware that a child under the age of 16 has provided us with Personal Data, we will take steps to delete such information. If you become aware that a child under the age of 16 has provided us with Personal Data, please contact us at email@example.com or 1-800-374-2721 or 202-336-5500.
Users may contact APA’s Data Protection Officer through email at firstname.lastname@example.org or 1-800-374-2721 or 202-336-5500 from anywhere. You may also mail us directly: American Psychological Association, 750 First Street NE, Washington D.C. 20002 Attn: Office of General Counsel.
For Users of this website located in the European Union (“EU”), APA follows the Google EU User Consent Policy found at this link: https://www.google.com/about/company/user-consent-policy.htmlOpens a new window. By voluntarily using this website, EU Users consent to APA’s data collection, sharing, and usage as described above.
This section applies if you are an EU data subject (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein, Norway, the United Kingdom and, where applicable, Switzerland).
APA is the data controller for processing Personal Data provided to us through the Services. Our registered office is 750 First Street NE, Washington D.C. 20002.
We collect and use Personal Data when we have a lawful basis to do so, as follows:
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Subject to applicable law, you have the following rights in relation to your Personal Data:
APA acknowledges that it may have access to data that personally identifies individual students and other education records collected from educational agencies or institutions that receive funds from programs administered by the United States Department of Education (“Student Data”) as covered under the scope of FERPA and its implementing regulations. To the extent APA has access to or receives Student Data covered by FERPA, APA agrees to abide by the limitations and requirements imposed by FERPA.
APA also agrees to abide by rights afforded to parents and students under FERPA, as applicable. Specifically, parents and students may have the following rights:
If APA discovers that it has processed Student Data in a manner inconsistent with the requirements of FERPA, APA will either (a) delete the Student Data or (b) promptly seek the necessary consents before taking further action concerning the Student Data.
“Cookies” are small text files that are stored on your computer or mobile device. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognize you and remember important information that will make your use of a website more convenient (e.g., by remembering your user preferences). If the browser is loading a page and the server requests the data stored in the cookie, the data contained within the cookie is sent back to the server.
Cookies may be either “persistent” or “session” cookies. APA uses persistent cookies to enable the Services to recognize you when you visit or return to the Services. Persistent cookies will remain stored on your computer until you delete them or until it expires automatically at its expiration date. Session cookies are temporary cookies that typically expire at the end of the web browsing session on a website. APA uses session cookies to keep track of you while you navigate the Services. A session cookie expires at the end of the user session, i.e. when the web browser is closed.
Below we list the different types of cookies we may use on the Services.
Essential Cookies. These cookies are essential to our Services in order to enable you to move around it and to use its features. Without these absolutely necessary cookies, we may not be able to provide certain services or features and the Services will not perform as smoothly for you as we would like. Users cannot withdraw consent for essential cookies.
Performance Cookies. Performance cookies, which are sometimes called analytics cookies, collect information about your use of this Site and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on the website, allow us to see the overall patterns of usage on the Site, help us record any difficulties you have with the Site and show us whether our advertising is effective or not. Users must consent for performance cookies.
Functionality Cookies. In some circumstances, we may use functionality cookies. Functionality cookies allow us to remember the choices you make on our Services and to provide enhanced and more personalized features, such as customizing a certain webpage, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. All of these features help us to improve your visit to and use of the Services.
Please be aware that if cookies are disabled (in particular the essential and functionality cookies), not all features of the Services may operate as intended.
LAST UPDATED: NOVEMBER 2022